Reloadable Visa Gift Cards

FAQs

• How do you use an iChoose+ Reloadable card?

  

  An iChoose+ Reloadable Visa card is ‘Prepaid’. This means that a single card can have funds loaded frequently by a corporate and a cardholder continues to spend the balance until the card expires. Even when funds are exhausted, and the card has not expired, it can be re-loaded by the corporate. Cardholders select credit at the checkout and enter the PIN which they set at the time of activation. The card can be used multiple times as long as funds exist on the card. Card use instructions are printed on the card packaging.

• Where can iChoose+ Reloadable cards be used?

  

  iChoose+ Reloadable cards can be used wherever Visa cards are accepted, including online at over 24 million merchants worldwide. Whether you are purchasing high street fashion, electrical products, garden products, event tickets, something for the kids or something special for yourself – you can see the options are endless – these cards definitely give a cardholder the freedom of choice!

• What values can you load onto an iChoose+ Reloadable card?

  

  iChoose+ Reloadable cards can be ordered with any dollar amount from $10 to $4,999.99 per card and up to $25,000 during its validity period.

Who can iChoose+ Reloadable cards be given to?



iChoose+ Reloadable cards can only be ordered by Corporates, with all new card orders posted directly to anyone if you have their name, address, phone number and DOB. We usually see reloadable cards sent to customers and staff as a reward, incentive, an ongoing rebate, or for expenses.

How are iChoose+ Reloadable Visa gift cards activated?



Once a iChoose+ Reloadable Visa gift cardcard is received by the cardholder via post. They will follow the instruction on the card carrier to activate their card via the ‘My Card’ portal. Using personal information linked to their card, once activated the card is ready for use.

What are the Shipping costs?



All iChoose+ Reloadable Visa gift cards include local postage charges in the cost of the card. There are no more postage charges to you or your cardholder.

Is there a minimum card order quantity?



There is a minimum card order of 25 cards for any iChoose+ Reloadable Visa gift cards. If you want your own card with branding, depending on the volume and card type the minimum order may vary. For more information contact our expert iChoose team.

How do I purchase an iChoose+ Reloadable card?



Our expert iChoose sales team will help you with all your queries on card purchases. Simply press ‘Contact Us’ and the team will assist matching the right card for your needs.

What are the delivery times?



Card orders take 7-10 business days to be printed, packed and shipped to the cardholder. Once in the post the delivery time is in the hand of the postman! Please keep this in mind when you require cards to be delivered by a specific date.

Can additional funds be added to an iChoose+ Reloadable card?



Yes, this is the beauty of an iChoose+ Reloadable Visa gift card. It can be re-loaded or topped up. Once the card has been issued with a value, the card value can be spent, and you can top up more during the card’s validity period.

How quickly can you load funds on an iChoose+ Reloadable card?



With available funds to load, iChoose+ Reloadable Visa gift cards can be loaded within 24 hrs. This makes reloadable one of the quickest ways to reward and make payment to your important stakeholders.

What details do you require for an iChoose+ Reloadable cards order?



iChoose+ Reloadable cards can only be ordered by corporates. We will need your company details to set up an account. Once ready to order, we will need some personal details of your cardholders to ensure we create and send a card securely to that individual. To issue the card to a cardholder, we will need their full name, address, phone number and DOB for our records. For every reloadable card you should have a unique ID for a card, as that is how you know funds will be loaded to the right card every time!

How do I order branded iChoose+ Reloadable cards?



iChoose+ Reloadable cards offers you a fully branded card with your company design. We can create a card design for you, or you can provide us with a card design to use. Card design is subject to Visa approval. Depending on the design choice and volume of cards required, it can take anywhere from 4 – 12 weeks to setup a fully branded card design and a setup fee applies. If you are after your own branded iChoose+ Reloadable card for clients, employees or friends and family, please contact our customer service team at info@ichoosecard.co.nz so they can assist you in creating your branded card.

Do iChoose+ Reloadable cards have an expiry date?



Yes, iChoose+ Reloadable cards have the choice of a 12 or 24 month expiration period from the date of issue. The expiry date is printed on the card. Cards will expire at the end of the month shown. Once this date has passed, a cardholder will not be able to use the card and any remaining balance will be forfeited.

What happens if there are still funds on iChoose+ Reloadable cards when it expires?



We cannot extend the expiry date of an iChoose+ Reloadable cards. Once the card has expired, any remaining funds are forfeited and the card cannot be accessed. Cardholders will not be notified prior to the expiry date.

Are there any fees or charges to use iChoose+ Reloadable cards?



Choose+ Reloadable Cards are great idea to reward customers with travel money. They are recognised by most financial institutions. There are some fees when using the call centre or when cards are used overseas to buy products and services in foreign currencies. These fees are clearly outlined on the card Terms and Conditions. As a corporate you will have a load fee applied when topping up cards. This rate is set during the sign up of your iChoose+ Reloadable card program.

What happens once all the funds have been spent?



If all the funds have been spent but the iChoose+ Reloadable card is still active – cardholders should hold onto it! The iChoose+ loyalty reward card can be topped up at any time until the card expires. Offering customers loyalty points and reward points is a great way to extend the value of your branded rewards credit cards. Only when the incentive card expires should a cardholder look to cut it in half and discard it. They do not need to mail the expired card back to us. No additional fees will be charged to you or the cardholder.

How can a cardholder check how much money is left on their iChoose+ Reloadable cards?



iChoose Reloadable Cards operate just like any debit card or credit card and are perfect for your customer loyalty program. Loyal customers can check their loyalty card balance for free by visiting the cardholder website found on the back of the card or within the card pack.

What should a cardholder do if an iChoose+ Reloadable card is lost or stolen?



A cardholder can log into the card portal with the personal account details they created when activating the card and request a replacement card. Or they can call the support line on 0800 424 667 (fees apply on phone calls)

Is there such a thing as a reloadable gift card?



The reloadable prepaid card can be used to pay bills, or make purchases at participating retailers and service providers, in-person or online. A reloadable prepaid card is not linked to a checking account. Instead, it is pre-loaded with a balance of funds. Then each purchase you make is deducted from that balance. In most cases, you can’t spend more money than you have already loaded onto your prepaid card.

Can prepaid gift cards be reloaded?



Yes, many prepaid gift cards can be reloaded with additional funds after the initial balance has been used. The ability to reload the card will depend on the specific terms and conditions of the card and the issuer. Some cards may have a set limit on the amount that can be loaded, while others may allow for unlimited reloads. Reloadable gift cards can be convenient for both the giver and receiver, as they can continue to be used beyond the initial balance and can help manage expenses.

Can a prepaid Visa card be reloaded?



Yes, prepaid Visa cards can typically be reloaded with additional funds after the initial balance has been used up. Reloading a prepaid Visa card can be a convenient way to continue using the card for purchases, especially if the card has a long expiration date or if the user wants to avoid carrying cash. However, it is important to note that reloading fees may apply, and some cards may have limits on the amount that can be loaded or the number of reloads allowed. Users should also be aware of any expiration dates or monthly fees associated with the card to avoid unexpected charges.

Do banks sell reloadable Visa cards?



Yes, many banks sell reloadable Visa cards that can be used like a debit card. These prepaid cards can be loaded with funds and used for purchases or withdrawals just like a regular Visa card. Banks may offer these cards as an alternative to traditional checking accounts, as they do not require a credit check or minimum balance. Reloadable Visa cards can be a convenient option for those who do not have a bank account or want to manage their spending with a separate card. However, it is important to check for any associated fees, such as activation fees or monthly maintenance fees, before choosing a specific card.

Does this make a good visa gift card?



Yes! This can be treated the same as visa gift cards, with the sole difference to visa gift cards being that this card is reloadable. They can both be used in store or online, and worldwide, and they both make fantastic corporate gifts due to being customisable with your brand. It’s this personal touch that makes these potent as a pocket billboard for your brand. Many businesses get them bulk shipped and keep them around as needed to distribute to business partners, collaborators or customers. You can always add money to your reloadable card with no additional fees.

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